We Collect Limited Information with Our Applications
When you download and use our mobile applications for children, we don’t require you to provide any information and we don’t collect any information about you or your device, except we collect:
(i) non-personal information about the duration the mobile application is used and how it is used, such as the screens viewed and actions taken within the mobile applications, which is used solely to enhance and improve our applications
(ii) crash reports – debug information that will help us identify and resolve root cause of any crashes that make it to a public build
(iii) we track installs – we work with partners to learn how people find our apps. This means that when you download our apps, we may learn that you came to our Play Store pages from a certain website (a review site, a web advertisement, our company web page, etc). We may also collect a Facebook token if you are a Facebook user, but only to see whether folks installed our app from one of our Facebook ad campaigns. We track installations only to understand how we can introduce more parents to our products, and we make sure that our partners never use your personal information for any other purpose.
(iv) feedback – we allow parents to provide feedback or prompt players to rate us. While providing feedback, you can optionally add your email id so that we can get back to you about your feedback and support you. We use this email id and other Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
We Comply with the Children’s Online Privacy Protection Act
Our website and mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Information Sharing and Disclosure
We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We don’t rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and mobile applications, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013. For email addresses not subject to COPPA, such as email addresses collected through our mobile applications designed for adults, we may share those email addresses on a confidential basis in connection with a merger or acquisition involving our company.
A Note about Push Notifications
For our iOS and Android applications, we may send push notifications if the user opts in to receive them. Apple’s push notification process automatically provides us with a token which is identified to a specific device, enabling notifications to be sent to that device through Apple’s push notification service. The token is used only to send push notifications. The token is not disclosed and is not used for any other purpose or combined with any other information. We send push notifications to communicate information about how to interact with our applications. Notifications can be turned off through the “Notifications” tab within iOS “Settings.”
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we don’t allow third-party links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.
We do however provide a rate-us link within the app.
Last updated October 14, 2015